RepFlow
More reviews. Better ratings. Zero manual effort.
RepFlow automates Google review collection, intelligently gates negative feedback, and helps businesses build a stronger online reputation — at a fraction of vendor costs.
The Problem
Every business depends on online reviews. Customers leave satisfied but rarely post one. By the time a negative review appears on Google, the damage is done. Vendor platforms that solve this charge thousands per year — and you don’t own your data.
What RepFlow Does
RepFlow automates the entire review collection workflow. After every customer interaction, a branded review request goes out automatically. Positive feedback flows to Google. Negative feedback is captured privately, giving your team the chance to resolve it first.
The result: a stronger online reputation built on autopilot, with full visibility across every location.
Who It’s For
Healthcare — clinics, dental practices, specialist groups, aged care providers
Real Estate — agencies, property managers, mortgage brokers
Hospitality — restaurants, hotels, tourism operators
Professional Services — accounting firms, law firms, consulting practices
Retail & Automotive — dealerships, service centres, retail chains
Any business where Google reviews influence customer decisions.
Deployment Options
Managed Deployment — We deploy and manage RepFlow for your business. Custom branding, system integration, ongoing support, and multi-location configuration included.
White-Label SaaS — Your brand, your clients. Multi-tenant architecture with API access and full data ownership. Ideal for agencies and MSPs.
Case Study
See how a 30-provider, 7-location medical practice used RepFlow to generate 12x more Google reviews in 60 days.
AI technology stack
Every feature is designed to run autonomously — minimal oversight, maximum impact.
Automated Review Collection
After every completed service or transaction, customers receive a branded email and SMS with a one-tap star rating. No login, no app download, no friction.
- Branded email + SMS sent automatically after each interaction
- One-tap star rating — mobile-friendly, zero friction
- Per-location branding with custom logos and colours
Intelligent Review Gating
Positive experiences flow directly to Google. Negative experiences are captured privately, giving your team a window to resolve issues before they become public reviews.
- 4-5 star ratings directed seamlessly to Google Reviews
- 1-3 star ratings captured via private feedback form
- Automated win-back messages sent within minutes
Win-Back Automation
Dissatisfied customers receive a personalised follow-up within minutes — significantly increasing the likelihood of resolution before a negative review is posted.
- Instant alerts to staff with customer details and context
- Automated follow-up messages with personalised content
- Track resolution status across all locations
Real-Time Dashboard & Alerts
Live tracking of reviews, ratings, and Google redirects across all locations. Low-rating alerts with customer context delivered instantly to the right team member.
- Sortable, filterable views across all locations
- Instant staff alerts for low ratings
- Review trends and response rate analytics
Everything test takers need
Multi-Location Support
Each location gets its own branding, Google listing link, and review campaigns — all managed from one dashboard.
No-Code Template Editor
Your team can edit every email and SMS with live preview. No developer involvement needed.
Works With Any System
Connects with any CRM, booking platform, or business system that can trigger a review request or export customer data.
Full Data Ownership
Your data stays yours. No vendor lock-in, no proprietary formats, no export fees.
Industry Agnostic
Built for any business that depends on online reviews — healthcare, real estate, hospitality, professional services, retail, and more.
White-Label Ready
Available as a white-label SaaS for agencies and MSPs. Your brand, your clients, multi-tenant architecture.
Impact at scale
Built and delivered by SIAGB
RepFlow was built by SIAGB and proven with AllHealth Medical Group — a 30-provider, 7-location practice that saw 12x more Google reviews in 60 days.
Available as a managed deployment for individual businesses or as a white-label SaaS for agencies and MSPs.
Want to build something like this?
Whether it's an AI-powered platform, a custom scoring engine, or an adaptive learning system — we've done it before and we can do it for you.